Returns - To request a return, please email us- firstname.lastname@example.org with your order number and reason for return.
We allow returns within 10 business days after receiving your item for the following reasons:
-misprinted, damaged, or defective items
-wrong item received
All errors on our part will be covered at our expense.
We do not accept returns for the following situations:
-Item has been worn and/or washed
-After 10 business days of receiving your item in the mail
-Items smells of smoke and/or is in any other condition that suggests the item has been worn.
You are responsible for all shipping costs back to our location for all returns, and in the following situations:
Wrong Address - If you provide an address that is considered insufficient by the courier, the shipment will be returned to our warehouse. You will be liable for reshipment costs once we have confirmed an updated address with you.
Unclaimed - Shipments that go unclaimed are returned to our warehouse and you will be liable for the cost of a reshipment to yourself.
We do NOT accept exchanges. Please read product descriptions to see if the item fits true to size or if it is recommended that you order a size up.
Email email@example.com if you have any questions about our return and exchange policy. Customer service is our #1 priority, and we want everyone to be as happy as can be with their purchased items! :)